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Questions & Answers

My Account

  • What is the Sign-up fee?
  • Sign-up is quick and easy at ReShip.com, taking only minutes to complete. You can instantly begin using your account after registering and paying the one-time $5.00 sign-up fee.
  • Can I use my ReShip.com account to make purchases from U.S. companies that won’t ship to a P.O. Box?
  • Yes. Unlike other package forwarding companies, we offer you a physical address instead of a P.O. Box. You will be given an individual suite number at our facility’s physical address for your exclusive use.
  • What are the benefits of monthly membership?
  • As a monthly member, you may use ReShip.com's package handling services for up to 10 packages at a monthly fee of $30.00 USD (excluding shipping costs and additional service options). Each additional package above the 10 package limit will be charged a nominal fee of $2. Without a monthly membership, you will be charged a $5.00 USD processing and handling fee per package received.
  • After signing up for a ReShip.com account, how soon can I begin using my new U.S. shipping address?
  • After registration, you can immediately begin shipping to your ReShip.com address.
  • What will my address look like? Is it a mailbox or P.O. box?
  • You will have a physical address in the city of PORTLAND, OREGON, which will look similar to this:

    13820 NE Airport Way
    Suite XXXXX
    Portland, OR 97230
  • Is your service available worldwide?
  • For a complete list of the countries we serve, please review our registration form. If your country is not listed on our website, please send us an e-mail to discuss how we can serve your needs.
  • How do I manage my orders with ReShip.com?
  • After the quick and easy sign-up process, you will be able to instantly login to your personal Account Manager where you can view your orders currently at our facility, track your orders shipped from ReShip.com, manage your addresses and payment methods, and much more.
  • How does the ReShip.com Account Manager work?
  • Your ReShip.com Account Manager is where you can review your entire account in one easy-to-use location. Whenever we receive a package for you at our facility, you will be notified via email. When you receive this notification, log-in to your account and select the shipping method from our list of providers. You can also use your Account Manager to: update your shipping information, shipping preferences and payment options, view your shipping history and open a support ticket with our customer service representatives- all from one convenient location!
  • What is the Refer a Friend program?
  • The Refer a Friend program is an easy way to let your friends and family know about ReShip.com, all while earning $10 towards future shipments. When you refer a friend, you’ll both get $10 off your next shipment. Please note, each referral must ship an order before you receive your Refer a Friend credit.




Assisted Purchasing Program



USPS Form - 1583